Microsoft Copilot Training for Operations in Wales, United Kingdom

Microsoft Copilot Training for Operations equips operations professionals with the skills to leverage Copilot across Microsoft 365 and Power Platform to enhance productivity, automate repetitive tasks, and improve operational decision-making. The course covers prompt engineering, data integration, process automation, and governance, providing practical experience in applying Copilot to real-world operational scenarios.

Participants will learn to integrate Copilot into daily operations, from drafting communications and summarizing reports to building automated workflows and analyzing operational data, while ensuring security and compliance. The training emphasizes hands-on practice and strategic implementation to maximize ROI and operational efficiency.

Introduction to Microsoft Copilot for Operations

• Overview of Microsoft Copilot and its capabilities in operations
• Key benefits and use cases for operations teams
• Copilot architecture and integration with Microsoft 365
• Licensing and access considerations

Prompt Engineering for Operational Efficiency

• Principles of effective prompt design
• Structuring prompts for data extraction and summarization
• Using context and examples to improve output quality
• Common pitfalls and best practices

Copilot in Microsoft 365 for Operations

• Using Copilot in Outlook for email drafting and management
• Leveraging Copilot in Teams for meeting summaries and action items
• Enhancing Excel analysis with Copilot-generated formulas and insights
• Creating and summarizing documents in Word and PowerPoint
• Collaborating and sharing insights via SharePoint and OneDrive

Automating Operational Workflows with Copilot and Power Platform

• Introduction to Power Automate and Copilot integration
• Building automated approval and notification workflows
• Using Copilot to generate workflow logic and expressions
• Integrating Copilot with Power Apps for operational data entry
• Monitoring and troubleshooting automated flows

Data Analysis and Reporting with Copilot

• Connecting Copilot to operational data sources
• Generating reports and dashboards using natural language
• Analyzing trends and anomalies with Copilot in Excel and Power BI
• Creating data-driven narratives for stakeholders
• Automating recurring reporting tasks

Governance, Security, and Compliance for Copilot

• Understanding data privacy and security implications
• Configuring Copilot permissions and access controls
• Ensuring compliance with organizational policies and regulations
• Monitoring Copilot usage and auditing
• Best practices for responsible AI adoption