Fundamentals of People and Team Management
Module 1: Introduction to People Management
Key principles and challenges in managing people.
Roles and responsibilities of a manager in team dynamics.
Module 2: Understanding Leadership Styles
Overview of leadership styles.
Adapting leadership styles to different team needs.
Module 3: Communication for Managers
Techniques for clear and empathetic communication.
Importance of active listening and building trust.
Module 4: Conflict Resolution
Common workplace conflicts and their root causes.
Strategies for effective resolution and prevention.
Module 5: Managing Diverse Teams
Addressing cultural, generational, and personality
differences.
Leveraging diversity for team success.
Practical Exercises:
Role-playing leadership scenarios.
Group discussions on conflict resolution.
Advanced Team Management Strategies
Module 6: Motivating and Engaging Teams
Identifying motivators for individual team members.
Techniques to maintain high team morale.
Module 7: Delegation and Empowerment
Best practices for task allocation.
Fostering accountability and ownership in team members.
Module 8: Performance Management
Setting clear goals and KPIs.
Conducting constructive performance reviews.
Module 9: Team Building and Collaboration
Activities and strategies for fostering collaboration.
Encouraging a culture of teamwork and shared goals.
Module 10: Handling Difficult Conversations
Approaching underperformance and sensitive issues.
Maintaining professionalism during challenging discussions.
Practical Exercises:
Developing delegation plans for a real time scenarios.
Drafting a performance review for a case scenario.
