Wireshark Network Troubleshooting Training in Auckland, New Zealand

This course equips participants with the skills to identify, analyze, and resolve network issues using Wireshark. It covers troubleshooting methodology, deep packet inspection, performance analysis, and practical real-world scenarios. The training is hands-on, with a focus on capturing and interpreting live traffic to diagnose problems effectively.

Wireshark for Troubleshooting Foundations

Module 1: Troubleshooting Mindset and Methodology

• Defining a network problem
• Symptoms vs root cause
• Common troubleshooting workflows

Module 2: Wireshark Basics Refresher

• Installing and configuring Wireshark
• Capture interfaces and permissions
• Navigating packet list, details, and bytes panes

Module 3: Capture Strategies for Troubleshooting

• Capture points and placement
• Avoiding incomplete or biased captures
• Capturing from multiple locations

Module 4: Basic Filtering and Navigation

• Display vs capture filters
• Isolating conversations by IP, MAC, or port
• Highlighting problem flows with coloring rules

Protocol-Level Troubleshooting

Module 5: Ethernet and ARP Issues

• Detecting MAC conflicts
• Identifying ARP storms or spoofing
• Troubleshooting broadcast issues

Module 6: IP-Level Troubleshooting

• TTL, MTU, and fragmentation issues
• Identifying routing loops and black holes

Module 7: ICMP in Troubleshooting

• Using ping and traceroute captures
• Diagnosing unreachable hosts and time exceeded errors

Module 8: TCP Troubleshooting

• Understanding handshake failures
• Packet loss, retransmissions, and out-of-order packets
• Diagnosing slow application responses

Module 9: UDP Troubleshooting

• Missing packets and jitter
• DNS, DHCP, and VoIP-specific issues

Advanced Analysis and Real-World Scenarios

Module 10: Advanced Filtering and Analysis Tools

• Complex display filters
• Expert Info, Statistics, and I/O Graphs
• Flow Graphs and Protocol Hierarchy

Module 11: Performance and Latency Analysis

• Round-trip time measurements
• TCP window size and flow control
• Identifying application vs network delays

Module 12: Detecting Anomalies and Security Indicators

• Spotting suspicious traffic patterns
• Recognizing scanning and flooding attempts
• Overview of encrypted traffic behavior

Module 13: Case Studies and Final Project

• Analyzing multi-protocol captures
• Identifying root cause in complex issues
• Documenting and presenting findings

Review and Q&A