Veeva Vault Training in Bangkok, Thailand

This instructor-led training provides participants with a comprehensive understanding of Veeva Vault concepts, processes, and document management principles. The program is designed to be delivered without direct system access, using conceptual explanations, screenshots, case studies, and group activities to simulate Vault functionalities.

Course Agenda 

Foundation & Overview

Module 1: Introduction to Veeva Vault

• Overview of Veeva Systems and Vault platform
• Vault as a regulated content management system (RIM, QMS, PromoMats, eTMF)
• Differences between Vault modules
• Key benefits and business value
• Vault architecture and ecosystem (cloud, environments, domains)

Module 2: Core Concepts and Terminology

• Vault data model overview
• Objects, fields, and relationships
• Documents vs. object records
• Document states and lifecycles
• Versioning and document history
• Users, roles, and groups

Module 3: Vault Navigation & Interface (Conceptual)

• Overview of Vault interface and menus
• Document library structure
• Searching and filtering content
• Dashboards and reports overview
• Navigation tips and good practices

Module 4: Day 1 Review

• Recap discussion
• Quiz or group activity on Vault concepts
• Summary of key takeaways

Document Management & Collaboration

Module 5: Document Lifecycle and States

• Typical lifecycle flow (Draft → In Review → Approved → Obsolete)
• State transitions and permissions
• Lifecycle roles and responsibilities
• Document versioning concepts

Module 6: Metadata and Document Properties

• Importance of metadata in Vault
• Key document properties (Title, Type, Status, Owner, etc.)
• How metadata drives classification and search
• Metadata templates and controlled vocabulary

Module 7: Workflows and Approvals

• Purpose of workflows in Vault
• Types of workflows (Review, Approval, Distribution)
• Workflow participants and routing
• Notifications and task management
• Mock workflow exercise (paper-based simulation)

Module 8: Security and Permissions

• Security model overview
• Roles, permission sets, and user groups
• Access control on documents and objects
• Managing confidential information

Module 9: Day 2 Review

• Case study: Simulated document lifecycle
• Recap discussion and knowledge check

Configuration, Compliance & Reporting

Module 10: Vault Configuration Basics

• Configurable elements: objects, fields, picklists
• Lifecycle configuration concepts
• Document types and templates
• Role of Admins vs. End Users

Module 11: Compliance and Audit Trails

• Regulatory compliance overview (21 CFR Part 11, Annex 11)
• Electronic signatures
• Audit trail concepts
• Document retention and archival

Module 12: Reports and Dashboards

• Types of reports (tabular, summary, matrix)
• Dashboards and visualization concepts
• Common reporting use cases
• Example KPIs and metrics

Module 13: Integrations and Data Management

• Overview of Vault integration capabilities
• Data import/export methods
• Common system integrations (CRM, ERP, LMS, etc.)
• Maintaining data integrity

Module 14: Final Case Study and Wrap-Up

• End-to-end process simulation (conceptual)
• Review of all modules
• Final quiz or group reflection
• Feedback and next steps

Training Delivery Note

This training program is designed to be delivered without direct access to the Veeva Vault application. Instead of live tool practice, participants will engage through conceptual explanations, guided walkthroughs, screenshots, process diagrams, and scenario-based exercises that accurately simulate Vault operations.

Although hands-on interaction with the system is not included, participants will still gain a strong foundational understanding of how Vault works — including its structure, workflows, document lifecycles, and compliance features. This knowledge enables them to confidently navigate and adapt to the live system when access becomes available and to support Veeva-related business processes effectively from day one.