Slack Fundamentals Training in Dublin, Ireland

This course introduces the core features and best practices of Slack, a widely used messaging and collaboration platform. Participants will learn how to set up and navigate Slack, manage channels and conversations, use integrations and bots, and apply Slack etiquette for productive communication. The course combines demonstrations with hands-on labs for real-world application.

Getting Started with Slack

• What is Slack? Overview and Benefits

• Signing up and accessing Slack (Web, Desktop, Mobile)

• Navigating the Slack Interface

• Understanding Workspaces, Channels, and Direct Messages

• Slack Free vs Paid Plans

Communication Essentials

• Posting Messages and Threads

• Using Mentions, Emojis, and Reactions

• File Sharing and Search

• Slack Message Formatting Tips

• Using @channel, @here, and @everyone responsibly

Organizing & Customizing Slack

• Creating and Managing Channels (public/private)

• Channel naming conventions and purposes

• Slack Profiles and Status Updates

• Notification Settings and Do Not Disturb

• Bookmarking and Pinning Messages

Slack for Team Productivity

• Using Slack integrations (Google Workspace, Zoom, Trello)

• Slackbot and Custom Reminders

• Managing Tasks and Checklists via Slack

• Using Workflow Builder for Simple Automations

• Slack Connect for Cross-Org Collaboration

Hands-on Exercises

Summary and Conclusion