Six Sigma - Green Belt Training in Marina Bay, Singapore

This course provides a comprehensive understanding of Six Sigma principles, methodologies, and tools for process improvement. Participants will learn how to apply DMAIC (Define, Measure, Analyze, Improve, Control) methodology to enhance operational efficiency, reduce defects, and drive business excellence.

Course Agenda

Introduction to Six Sigma

• Overview of Six Sigma methodology and history

• Key concepts: Defects, Process Variability, Sigma Levels

• Benefits and applications of Six Sigma across industries

Define Phase - Identifying the Problem

• Project selection and defining business goals

• Voice of the Customer (VoC) and Critical to Quality (CTQ)

• SIPOC (Suppliers, Inputs, Process, Outputs, Customers) Mapping

Measure Phase - Understanding the Process

• Data collection and measurement techniques

• Process mapping and value stream analysis

• Key performance metrics: DPMO, Sigma Level, Process Capability

Analyze Phase - Identifying Root Causes

• Root Cause Analysis (RCA) using Fishbone Diagram and 5 Whys

• Hypothesis testing and statistical analysis tools

• Identifying process bottlenecks and variations

Improve Phase - Implementing Solutions

• Lean Six Sigma tools for process optimization

• Design of Experiments (DOE) and Failure Mode Effects Analysis (FMEA)

• Implementing and testing process improvements

Control Phase - Sustaining Improvements

• Statistical Process Control (SPC) and Control Charts

• Developing Standard Operating Procedures (SOPs)

• Change management and continuous improvement strategies