Sales Training and Certification in Kuala Lumpur, Malaysia

Sales Training course provides participants with the knowledge and techniques to excel in the competitive world of sales. The course focuses on effective sales strategies, the sales cycle, and building strong relationships with customers. Participants will learn how to approach clients, handle objections, and close deals successfully, while also exploring the use of digital tools in modern sales techniques.

Module 1: Introduction to the Sales Process

Overview of the sales funnel and stages

Identifying and qualifying leads

Researching your market and potential clients

Module 2: Effective Communication and Building Rapport

Active listening and questioning techniques

Building rapport and trust with clients

Tailoring your approach to different types of clients

Module 3: Handling Objections and Negotiation Skills

Common objections and how to handle them effectively

Negotiation techniques to achieve win-win outcomes

Overcoming price and value objections

Module 4: Closing the Sale and Post-Sale Follow-up

Different closing techniques and when to use them

How to use urgency and scarcity in closing

The importance of follow-up and maintaining client relationships