MS Teams Workflow Essentials Training in Kuala Lumpur, Malaysia

This training provides a practical understanding of how to design, automate, and manage workflows inside Microsoft Teams using Power Automate, approvals, connectors, and integrated apps. Participants will learn how to streamline organizational processes, automate repetitive tasks, enhance collaboration, and integrate Teams with Microsoft 365 and external systems through automated flows.

Introduction to MS Teams Workflows

• What are workflows in Teams?

• Understanding Power Automate integration

• Types of flows (Automated, Button, Scheduled, Approval)

• Workflow use cases across business functions

Navigating Power Automate in Teams

• Accessing Power Automate app within Teams

• Flow templates available for Teams

• Creating your first automated flow

• Understanding triggers and actions

Message-Based Triggers & Automation

• Automating actions from Teams messages

• Saving messages, creating tasks, creating work items

• Auto-notifications and alerts

• Working with adaptive cards

Approval Workflows in Teams

• Overview of Teams Approvals app

• Creating approval requests

• Sequential vs Parallel approvals

• Using custom forms and data fields

• Storing approval responses in SharePoint/Excel

Microsoft 365 Integrations Using Flows

• Teams + SharePoint list automation

• Teams + Outlook notifications and reminders

• Automating document workflows with OneDrive

• Planner task automation

• Teams + Excel automation (data collection, updates)

Advanced Workflow Components

• Conditions, switches, loops, and variables

• Error handling and retry policies

• Using connectors

Workflow Governance & Best Practices

• Naming conventions and documentation

• Environment considerations

• Managing permissions and ownership

• Monitoring and optimizing flows

Hands-On Exercises

Summary and Conclusion