Advanced Jira Forms Training in Metro Manila, Philippines

This course provides comprehensive knowledge and hands-on experience in creating, customizing, and managing forms within Jira using Jira Service Management. It is designed to help users streamline workflows, standardize requests, and collect consistent data from stakeholders by mastering dynamic and advanced form capabilities.

Course Agenda:

Introduction and Basic Forms

• Overview of Jira Forms in Jira Service Management

• Understanding form templates vs. custom forms

• Creating basic forms using drag-and-drop interface

• Adding standard fields: text, date, dropdown, checkboxes

• Embedding forms into issue types and request types

Advanced Features and Dynamic Forms

• Conditional logic and branching fields

• Using field validations and required conditions

• Form versioning and updates

• Linking forms with custom fields and multiple issue types

• Localization and accessibility features

Workflow Integration and Best Practices

• Connecting forms with Jira workflows

• Automation rules based on form inputs

• Managing approvals and SLAs with form data

• Reporting and exporting form responses

• Governance, permissions, and user experience optimization

Hands-on Exercises