Leadership in Organizational Change Training in Marina Bay, Singapore

This training program is designed to equip leaders with the mindset, tools, and strategies needed to lead successful organizational change. Participants will explore the psychology of change, stakeholder engagement, communication strategies, and how to overcome resistance. Real-life case studies, group exercises, and planning tools will be used throughout.

UNDERSTANDING CHANGE AND LEADERSHIP ROLE

1. Welcome and Program Introduction
• Course objectives and expectations
• Icebreaker: “Your most memorable change experience”
2. What is Organizational Change?
• Types of change: strategic, cultural, technological, operational
• Drivers of change in today's organizations
3. The Role of Leadership in Change
• Change leadership vs. change management
• Key leadership behaviors during transitions
• Leadership self-assessment exercise
4. Models of Change
• Kotter’s 8-Step Process
• Lewin’s 3-Stage Model (Unfreeze-Change-Refreeze)
• Introduction to ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement)
5. Group Reflection and Day 1 Wrap-Up
• Key takeaways and discussion
• Homework: Map a recent or upcoming change in your organization

MANAGING PEOPLE THROUGH CHANGE

1. Recap and Reflection
• Sharing change mapping homework
• Group discussion: Observations and insights
2. Understanding Reactions to Change
• The human response to change
• Emotional stages of transition (Bridges’ Transition Model)
• Resistance: sources and signs
3. Leading Through Resistance
• Empathy, trust-building, and active listening
• Strategies to address fear, fatigue, and disengagement
• Role-play: Handling resistant stakeholders
4. Stakeholder Engagement
• Stakeholder analysis and mapping
• Identifying allies, blockers, and influencers
• Planning tailored engagement strategies
5. Communication in Times of Change
• The importance of clear, timely, and consistent messages
• Crafting a change communication plan
• Practicing difficult conversations
6. Day 2 Wrap-Up
• Group Q&A
• Prepare for Day 3: Start drafting a real-life change initiative

EXECUTING AND SUSTAINING CHANGE

1. Creating a Change Roadmap
• Aligning goals, timelines, and roles
• Milestones and success indicators
• Group activity: Building a basic change plan
2. Sustaining Momentum and Embedding Change
• Avoiding change fatigue
• Celebrating small wins
• Embedding change into culture, systems, and leadership routines
3. Measurement and Feedback
• How to measure the success of change
• Key metrics: engagement, adoption, performance impact
• Gathering and acting on feedback
4. Coaching Others Through Change
• Peer support and mentorship
• Leading up, across, and down in the organization
• Coaching tools and techniques
5. Personal Action Plan
• Finalizing individual leadership action plans
• Sharing commitments with peers
• Group reflection: “What will I do differently as a change leader?”
6. Final Assessment and Wrap-Up
• Knowledge check or team presentation
• Feedback and course evaluation
• Certification of completion