Creative Problem Solving Training in Kuala Lumpur, Malaysia

This course introduces participants to structured and creative approaches for solving problems in personal and professional settings. It blends critical thinking with ideation tools to improve innovation and decision-making. Participants will learn how to define problems clearly, generate ideas, evaluate solutions, and implement them effectively.

Introduction to Creative Thinking and CPS Process

Introduction to Creative Problem Solving

• What is Creative Problem Solving?
• Importance of creativity in work and life
• The 4 key stages of CPS: Clarify, Ideate, Develop, Implement
• Left brain vs right brain thinking
• Divergent vs convergent thinking

Clarifying the Problem

• Understanding the real problem vs symptoms
• Problem framing and reframing
• Techniques: “Why-What’s Stopping” method, Problem Tree

Tools for Generating Ideas (Divergent Thinking)

• Brainstorming and its rules
• SCAMPER (Substitute, Combine, Adapt, Modify, Put to other use, Eliminate, Reverse)
• Mind Mapping for idea generation
• Lateral Thinking basics

Building a Creative Mindset

• Overcoming mental blocks and fear of judgment
• Creativity boosters and habits
• Encouraging team creativity
• Short reflection or journaling activity: “When was I most creative?

Developing and Implementing Creative Solutions

Evaluating Ideas (Convergent Thinking)

• Criteria for selecting ideas: feasibility, impact, alignment
• Prioritization tools: Impact vs Effort Matrix
• Group activity: Select top 3 ideas from brainstorming session
• How to combine and strengthen ideas

Developing a Solution Plan

• Turning ideas into actionable solutions
• Identifying resources, timelines, and stakeholders
• Risk identification and mitigation

Communicating and Implementing Solutions

• How to present creative ideas persuasively
• Adapting your message to your audience
• Using storytelling and visuals to pitch ideas

Review, Assessment and Wrap-Up

• Recap of CPS steps and tools
• Final group challenge: Apply full CPS process to a new problem
• Peer presentations and feedback
• Knowledge check or quiz
• Final reflection: How will I use creative problem solving in my role?
• Closing discussion and certificate distribution