Communicating and Influencing Team Training in Marina Bay, Singapore

This training equips participants with advanced communication and influencing skills to foster collaboration, build trust, and inspire teams. It emphasizes techniques for effective communication, understanding team dynamics, and driving positive outcomes through influence and negotiation.

Foundations of Communication and Influence

Module 1: Fundamentals of Effective Communication

Importance of clear and concise communication.

Barriers to communication and how to overcome them.

The power of active listening in team settings.

Module 2: Understanding Team Dynamics

The roles and behaviors within a team.

Emotional intelligence and its impact on communication.

Adapting communication styles to suit team members.

Module 3: Building Trust and Rapport

The role of trust in team collaboration.

Techniques for building and maintaining trust.

Strengthening relationships through positive communication.

Influencing and Driving Positive Outcomes

Module 4: Influencing Techniques

Principles of persuasion and influence.

Strategies for gaining buy-in and agreement.

Role-plays: Applying influencing skills in team scenarios.

Module 5: Managing Difficult Conversations

Handling challenging interactions with professionalism.

Techniques for defusing tension and finding common ground.

Practical exercises on navigating conflicts.

Module 6: Effective Feedback and Follow-Through

Providing constructive and actionable feedback.

Encouraging team growth through feedback loops.

Creating action plans for continuous improvement.