ChatGPT for Human Resources (HR) Training in Astana, Kazakhstan

The ChatGPT for Human Resources (HR) Training is a practical, role-based program designed to help HR professionals use ChatGPT to streamline HR operations, improve employee communication, support talent management, and enhance HR documentation, while maintaining data privacy, compliance, and ethical standards.

The course focuses on using AI to support recruitment, onboarding, employee engagement, policy documentation, learning & development, and HR analytics narratives, without replacing human decision-making.

Introduction to AI & ChatGPT in HR

• Role of AI in modern HR

• Appropriate and inappropriate HR use cases

• Benefits and risks of AI in people processes

• Human oversight and fairness

Getting Started with ChatGPT for HR Teams

• ChatGPT basics for HR users

• HR-specific use cases

• Understanding accuracy and limitations

• Best practices for HR professionals

Recruitment & Hiring Support

• Writing job descriptions

• Screening questions and interview guides

• Candidate communication templates

• Recruitment workflow documentation

Resume & Candidate Evaluation Support

• Structuring resume review criteria

• Summarizing candidate profiles

• Creating comparison templates

• Avoiding bias and unfair filtering

Onboarding & Employee Communication

• Onboarding guides and checklists

• Welcome emails and communications

• Role-specific induction materials

• First-week and first-month plans

HR Policy & Procedure Documentation

• Drafting HR policies and SOPs

• Updating employee handbooks

• Creating compliance-friendly language

• Standardizing HR documentation

Learning & Development (L&D) Support

• Creating training outlines

• Developing learning materials

• Skill development plans

• Internal training communication

Performance Management Documentation

• Performance review templates

• Goal-setting and OKR drafts

• Feedback and development plans

• Documentation support for appraisals

Employee Engagement & Internal Communication

• Engagement survey communication

• Internal announcements

• Culture and values communication

• Change management messaging

HR Reporting & Analytics Narratives

• Drafting HR reports and summaries

• Explaining HR metrics and trends

• Creating management-ready narratives

• Supporting HR dashboards

Employee Relations & Sensitive Communication

• Drafting sensitive but professional messages

• Conflict and grievance communication (support)

• Disciplinary and warning letter templates

• Maintaining empathy and professionalism

Security, Privacy & Compliance in HR

• Handling personal and sensitive employee data

• What must not be shared with AI tools

• Data protection and labor law considerations

• HR governance and audit readiness

Ethics, Bias & Fairness in AI for HR

• Preventing discrimination and bias

• Fair hiring and evaluation practices

• Transparency in AI-assisted HR work

• Ethical boundaries for AI use

Hands-on Exercises

Summary and Conclusion