Business Continuity - Contingency Planning (BCP) Training in Kuala Lumpur, Malaysia

This course equips participants with practical knowledge and strategic tools to ensure organizational resilience in the face of disruptions. It focuses on identifying critical functions, assessing risks, and developing Business Continuity Plans (BCP) and Contingency Plans to minimize downtime and safeguard operations during crises such as natural disasters, cyberattacks, supply chain failures, and pandemics.

Course Agenda

Introduction to Business Continuity and Contingency Planning

• Definitions and key differences: BCP vs DRP vs Contingency Planning

• Importance of continuity planning in modern organizations

• Business continuity lifecycle and governance

• Standards and frameworks

• Stakeholder roles and responsibilities

Business Impact Analysis and Risk Assessment

• Identifying critical business functions and dependencies

• Assessing risks and vulnerabilities

• Conducting Business Impact Analysis (BIA)

• Risk rating, prioritization, and mitigation strategies

• Data gathering techniques: interviews, surveys, historical data review

Developing a Business Continuity Plan

• BCP structure and documentation essentials

• Recovery strategies: RTO (Recovery Time Objective) & RPO (Recovery Point Objective)

• Crisis management and incident response procedures

• Communication and escalation protocols

• Vendor and supply chain continuity planning

• Templates and practical drafting workshop

Contingency Planning & Disaster Recovery

• Contingency planning for key risk scenarios (natural, cyber, operational)

• Disaster Recovery Planning (IT/IS focus)

• Alternate site planning and backup solutions

• Team roles: crisis response, emergency contacts, task forces

• Integration with emergency management and safety plans

Testing, Maintenance, and Plan Evaluation

• Testing types: tabletop, walkthroughs, functional drills, full-scale exercises

• Metrics for evaluating plan effectiveness

• Updating and maintaining the plan (change management)

• Audits and compliance checks

• Capstone activity: mock continuity response & plan critique

• Wrap-up, feedback, and certification