Big Data Business Intelligence for Government Training in Astana, Kazakhstan

This course is designed to provide government officials, data analysts, and policy-makers with a robust understanding of Big Data and Business Intelligence (BI) concepts, tools, and applications. Participants will learn how to leverage data analytics to improve governance, enhance citizen services, and enable evidence-based decision-making. The course combines technical insights with practical case studies from the public sector, emphasizing data-driven policy formulation and program evaluation.

Introduction to Big Data and BI in Government

• What is Big Data? Volume, Velocity, Variety

• The importance of BI in governance and public policy

• Overview of BI tools (Power BI, Tableau, Qlik)

• Case studies: Big Data in smart cities, public health, transportation

Data Sources and Governance Frameworks

• Structured vs. unstructured data

• Government data portals, open data, and APIs

• Data governance: ownership, accuracy, integrity

• Ethics, data privacy, and compliance (GDPR, RTI, DPDP)

Data Preparation and Cleaning

• Extract, Transform, Load (ETL) processes

• Handling missing data and duplicates

• Introduction to SQL and Excel for data preparation

• Using Power Query or Tableau Prep

Data Analysis and Visualization

• Descriptive and diagnostic analytics

• Creating dashboards and data stories

• Hands-on: Building visualizations in Power BI/Tableau

• Key metrics for public sector evaluation

Implementation Strategies and Change Management

• Planning a BI initiative in a government department

• Stakeholder engagement and capacity building

• Risk management in BI project rollout

• Creating a roadmap for data-driven transformation

Hands-on Exercises

Summary and Conclusion