Agentic AI in the Enterprise Training in Madrid, Spain

This course introduces participants to Agentic AI – AI systems capable of autonomous reasoning, planning, and acting with external tools – and how they can be strategically applied in enterprise contexts. It covers enterprise workflows, automation, decision-making, and knowledge management, enabling participants to build and deploy AI agents that enhance productivity, reduce costs, and drive innovation. The course blends strategic perspectives with hands-on technical labs to provide a holistic understanding.

Foundations & Enterprise Context

Introduction to Agentic AI

• From Generative AI to Agentic AI

• What makes an AI system "agentic" (reasoning, planning, acting, feedback loops)

• Agent frameworks and platforms

Enterprise Workflows & Opportunities

• Where Agentic AI fits in the enterprise

• Functions: HR, Finance, IT Operations, Customer Service, Supply Chain

Designing Enterprise Agents

• Agent roles and tool integration (APIs, CRMs, ERPs, databases)

• Memory and knowledge management in agents

Advanced Applications & Governance

Multi-Agent Systems in the Enterprise

• Collaborative agents for complex workflows

• Task decomposition and orchestration (LangGraph, crewAI)

Agentic AI for Business Domains

• Finance: forecasting, compliance monitoring

• HR: recruitment, employee support

• IT Ops: automated troubleshooting, ticket management

• Customer Engagement: 24/7 intelligent service agents

Risks, Governance & Scaling

• Data privacy, compliance (GDPR, SOX, HIPAA depending on sector)

• Risk management & human-in-the-loop design

• AI governance frameworks for enterprises

Hands-on Exercises

Summary and Conclusion