7 QC Tools Training in Marina Bay, Singapore

This workshop is designed to equip participants with practical knowledge and application skills of the 7 Quality Control (QC) Tools. Widely used in manufacturing and service industries, these tools help teams identify, analyze, and resolve quality problems using data-driven techniques. The training includes real-world examples, group exercises, and hands-on practice.

Introduction and Problem Identification Tools

1. Introduction to Quality Tools
• History and significance of 7 QC tools
• PDCA Cycle and problem-solving framework
2. Tool 1: Check Sheet
• Purpose and design
• Capturing data in real-time
• Example formats and practice
3. Tool 2: Histogram
• Understanding frequency distribution
• Identifying patterns and process behavior
• Hands-on Excel plotting
4. Tool 3: Pareto Chart
• 80/20 Rule in quality
• Prioritizing causes based on impact
• Practical exercise with case data
5. Tool 4: Cause-and-Effect Diagram (Ishikawa/Fishbone)
• Structured brainstorming method
• Categories of causes (5M1E, 4S)
• Team-based diagram creation

Analytical and Control Tools

1. Review of Day 1 + Q&A
2. Tool 5: Scatter Diagram
• Analyzing relationships between variables
• Correlation vs Causation
• Plotting and interpreting scatter plots
3. Tool 6: Control Charts
• Monitoring process stability
• Types of charts (X̄-R, p, np, c charts)
• Hands-on chart building and interpretation
4. Tool 7: Stratification (or Flow/Run Chart as alternate)
• Separating data for better clarity
• Practical approaches to stratify process data
• When to use run charts instead
5. Case Study & Group Activity
• Solving a problem using multiple tools
• Team presentation of findings
6. Wrap-Up and Final Discussion
• Integration with continuous improvement (Kaizen, Lean, Six Sigma)
• Action plan for applying tools at work