Introduction to Banking and Core Banking
Functions
Module 1: Overview of the Banking Sector
History and evolution of
banking
Types of banks: Commercial,
Investment, Central, and Development Banks
Roles and functions of banks
in the economy
Module 2: Key Banking Products and Services
Deposits: Savings accounts,
checking accounts, and term deposits
Lending: Personal loans, home
loans, credit facilities
Payment services: Electronic
Funds Transfer, International money transfers
Module 3: Banking Operations and Customer
Management
Managing customer
relationships in banking
Opening and maintaining
customer accounts
Customer service and conflict
resolution
Banking Regulations and Compliance
Module 4: Regulatory Framework of Banking
Overview of banking
regulations: Basel III, Anti-Money Laundering (AML), Know Your Customer (KYC)
Role of central banks and
regulatory authorities
Compliance requirements for
banks and financial institutions
Module 5: Risk Management in Banking
Types of risks in banking:
Credit risk, liquidity risk, operational risk
Risk management frameworks and
strategies
Capital adequacy and
regulatory capital requirements
Module 6: Financial Crime and Prevention
Money laundering and fraud
prevention
Understanding the role of
banks in combating financial crime
Best practices in security and
compliance
Banking Operations and Financial Analysis
Module 7: Banking Operations - Loans and
Deposits
How loans are processed:
Creditworthiness, interest rates, and terms
Types of deposits and the role
they play in bank operations
Loan classification and risk
assessment
Module 8: Financial Analysis and Reporting in
Banking
Introduction to banking
financial statements: Balance sheet, profit and loss statement
Key financial ratios used in
banking
Understanding the capital
structure and asset-liability management in banks
Module 9: Case Study and Practical Application
Real-world case study on
banking operations and compliance
Hands-on activity: Simulating
bank customer transactions and financial analysis
Group discussions and
role-playing on customer service and risk management
Interactive Components
Hands-On Labs: Practical exercises
on banking transactions, loan processing, and financial analysis.
Group Discussions:
Collaborative discussions on banking products, regulations, and best practices
for customer service.
Case Studies: Real-world banking
case studies to explore regulatory challenges, risk management, and operational
processes.
Scenario-Based Exercises:
Participants will work through scenarios such as handling loan applications,
managing customer deposits, and analyzing financial statements.
