Servant Leadership Training in Canberra

Servant Leadership Training in Canberra, Australia

Participants will learn how to shift from authority-driven leadership to a people-centric, values-based approach that builds trust, inspires engagement

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Servant Leadership Training is a professional training program delivered by ProgNXT in Canberra, Australia. ProgNXT, a globally recognized corporate training provider in 55+ countries, offers this Servant Leadership Training course with hands-on, instructor-led sessions. This course introduces the principles and practices of Servant Leadership — a leadership philosophy that prioritizes the growth, development,...

Expert Panel

Designed by the ProgNXT Leadership & Behavioral Skills Expert Panel, specializing in communication, management, and workplace effectiveness

ProgNXT Leadership & Behavioral Skills Expert Panel

Course Code: WSG27
14 Hrs
Last Updated: April 2026

Course Rating5/5

This course introduces the principles and practices of Servant Leadership — a leadership philosophy that prioritizes the growth, development, and well-being of team members and communities. Participants will learn how to shift from authority-driven leadership to a people-centric, values-based approach that builds trust, inspires engagement, and drives long-term results.

Welcome to the official Servant Leadership Training certification program in Canberra, Australia. This comprehensive training is designed to elevate your professional skills and provide you with practical, industry-relevant knowledge locally. As a globally recognized corporate training provider operating in 55+ countries, ProgNXT ensures that our curriculum meets the highest standards of excellence.

Whether you are looking to upskill your team or advance your personal career, our expert-led sessions will guide you through the core concepts of this domain. Upon successful completion of the 14 Hrs program, participants will receive a globally accepted certification, demonstrating their proficiency and readiness to tackle complex challenges in the field.

Experience in a leadership or supervisory role (recommended)
Willingness to reflect on personal leadership style
Basic understanding of leadership and team dynamics

Participants will gain practical tools and insights to lead with empathy, service, and integrity. They will be prepared to implement servant leadership principles in real-world organizational settings, improving team performance and engagement.

By the end of this course, participants will be able to:

Understand the principles of Servant Leadership
Practice empathy, active listening, and humility in leadership
Foster trust, collaboration, and accountability in teams
Apply servant leadership techniques in decision-making and conflict resolution
Create a culture of service and continuous improvement

Core characteristics of servant leaders
Differences between traditional and servant leadership
Listening, empathy, and emotional intelligence
Empowering and developing others
Building community and shared purpose

ProgNXT Certificate of Completion will be awarded to participants who complete the course and pass the evaluations.

FOUNDATIONS OF SERVANT LEADERSHIP

Welcome and Introduction

Course objectives and expectations
Icebreaker: Who inspires you as a leader and why?

Understanding Servant Leadership

Origins and definition (Robert Greenleaf model)
Servant leadership vs. traditional leadership
The business and human impact of servant leadership

The 10 Characteristics of a Servant Leader

Listening
Empathy
Healing
Awareness
Persuasion
Conceptualization
Foresight
Stewardship
Commitment to the growth of people
Building community

Self-Assessment and Reflection

Leadership style assessment
Identifying personal strengths and gaps
Reflection exercise: When have you led by serving?

Emotional Intelligence and Empathy

The role of EQ in servant leadership
Practicing empathy and non-judgmental listening
Group activity: Active listening simulation

Group Discussion and Q&A

Key learnings and personal insights
Open forum for questions and exchange

PRACTICING AND SUSTAINING SERVANT LEADERSHIP

Creating Trust and Psychological Safety

The foundation of high-performing teams
Behaviors that build or break trust
Activity: Trust-building scenarios and analysis

Empowering and Developing Others

Delegating with purpose
Coaching, mentoring, and providing growth opportunities
Feedback as a tool for growth, not criticism

Leading with Influence, Not Authority

Persuasion over power
Navigating difficult conversations with humility
Role-play: Leading without positional power

Servant Leadership in Action

Real-life case studies (e.g., Southwest Airlines, Starbucks, Patagonia)
Applying principles in your organization or team
Small group activity: Design a servant leader response to a workplace challenge

Building a Servant Leadership Culture

Creating a service-first environment
Aligning organizational goals with people development
Overcoming resistance and cultural barriers

Final Reflection and Commitment

Personal action plan: “How will I lead differently?”
Group sharing and peer feedback
Final assessment or knowledge check
Course wrap-up and certificate distribution

Participants will receive course materials, slides, reference materials, exercises and access to resources for further learning.

Participants will be evaluated based on:
Daily quizzes, mock questions and query resolution. Participation in hands-on exercises and labs. Performance in the final review and hands-on exercises will be evaluated.
ProgNXT Certificate of Completion will be awarded to participants who complete the course and pass the evaluations.

Servant Leadership Training Events in canberra

Online Events

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More Upcoming Session Dates

November 2026

🌐 Online Instructor-Led

6th Nov 2026→7th Nov 2026

📍 Canberra, Australia

7th Nov 2026→8th Nov 2026

🌐 Online Instructor-Led

21st Nov 2026→22nd Nov 2026

📍 Canberra, Australia

27th Nov 2026→28th Nov 2026

December 2026

🌐 Online Instructor-Led

3rd Dec 2026→4th Dec 2026

📍 Canberra, Australia

4th Dec 2026→5th Dec 2026

📍 Canberra, Australia

21st Dec 2026→22nd Dec 2026

🌐 Online Instructor-Led

22nd Dec 2026→23rd Dec 2026

Events for other courses in Canberra, Australia

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Servant Leadership Training in Canberra