Windows 11 Support & Troubleshooting Training in Brisbane City

Windows 11 Support & Troubleshooting Training in Brisbane City, Australia

Participants will gain practical experience in configuring, securing, and resolving issues related to Windows 11 devices.

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Windows 11 Support & Troubleshooting Training is a professional training program delivered by ProgNXT in Brisbane City, Australia. ProgNXT, a globally recognized corporate training provider in 55+ countries, offers this Windows 11 Support & Troubleshooting Training course with hands-on, instructor-led sessions. This course is designed to equip IT professionals, desktop support technicians, and system administrators with the knowledge and hands-on skills...

Expert Panel

Designed and delivered by the ProgNXT Software Engineering Expert Panel — a vetted team of industry professionals with 18+ years of hands-on experience in system design, microservices architecture, Git, and SDLC practices

ProgNXT Software Engineering Expert Panel

Course Code: TQO43
21 Hrs
Last Updated: April 2026

Course Rating5/5

This course is designed to equip IT professionals, desktop support technicians, and system administrators with the knowledge and hands-on skills necessary to support, troubleshoot, and maintain Windows 11 in an enterprise environment. Participants will gain practical experience in configuring, securing, and resolving issues related to Windows 11 devices.

Welcome to the official Windows 11 Support & Troubleshooting Training certification program in Brisbane City, Australia. This comprehensive training is designed to elevate your professional skills and provide you with practical, industry-relevant knowledge locally. As a globally recognized corporate training provider operating in 55+ countries, ProgNXT ensures that our curriculum meets the highest standards of excellence.

Whether you are looking to upskill your team or advance your personal career, our expert-led sessions will guide you through the core concepts of this domain. Upon successful completion of the 21 Hrs program, participants will receive a globally accepted certification, demonstrating their proficiency and readiness to tackle complex challenges in the field.

Basic understanding of Windows operating systems
Familiarity with hardware components and troubleshooting basics
Experience with previous versions of Windows (e.g., Windows 10) is helpful
Networking fundamentals knowledge is an advantage

By the end of this course, participants will be able to:

Install and configure Windows 11 operating systems and updates
Troubleshoot common system, hardware, and network issues
Secure devices and user accounts
Optimize system performance and manage storage
Support applications and manage user profiles

Windows 11 system troubleshooting
Device and driver management
System performance optimization
Network and connectivity issue resolution
User account and security configuration
Policy configuration via Group Policy and local settings
Backup and recovery techniques

Windows 11 installation and configuration
Troubleshooting startup, login, and update issues
Device, driver, and peripheral support
Connectivity, DNS, and IP configuration troubleshooting
Group Policy and user profile management
Malware removal and system recovery

Participants who attend all sessions and successfully complete the course assessments will receive a ProgNXT Certificate of Completion.

Course Agenda

Introduction to Windows 11 Support

Features and editions of Windows 11
Understanding the Windows 11 architecture
Navigating the Settings and Control Panel
Tools for support and diagnostics

Installing and Configuring Windows 11

Installation methods and system requirements
Post-installation setup and device configuration
Managing updates with Windows Update and WSUS
Windows Autopilot and deployment basics

Managing Devices and Drivers

Identifying and resolving hardware issues
Installing and troubleshooting drivers
Using Device Manager and PowerShell for diagnostics
Bluetooth and peripheral support

Networking and Connectivity

Network configuration (IP, DNS, Gateway)
Diagnosing connectivity issues
Troubleshooting Wi-Fi and VPN
Troubleshooting using built-in tools (ipconfig, ping, netstat)

Security and User Management

Account types and UAC
Managing passwords, biometrics, and PINs
Windows Security, Defender, and Firewall
BitLocker and device encryption

Troubleshooting System Performance

Monitoring resources with Task Manager and Resource Monitor
Managing startup programs and background apps
Disk cleanup and storage management
Windows performance troubleshooting toolkit

Application and Profile Support

Managing and troubleshooting apps
User profiles and roaming profiles
File associations and compatibility modes
Microsoft Store issues

Backup, Recovery, and Restore

System Restore and Recovery options
File History and OneDrive
Backup strategies and troubleshooting
Windows RE and reset options

Hands-on Exercises

Participants will receive course materials, slides, reference materials, exercises and access to resources for further learning.

Participants will be evaluated based on: Daily quizzes, mock questions and query resolution. Group Discussion and Case Study Discussion. Assessment will be through hands-on labs, quizzes, and a hands-on exercises. ProgNXT Certificate of Completion will be awarded to participants who complete the course and pass the evaluations.

Windows 11 Support & Troubleshooting Training Events in brisbane

Online Events

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More Upcoming Session Dates

November 2026

🌐 Online Instructor-Led

10th Nov 2026→12th Nov 2026

📍 Brisbane City, Australia

12th Nov 2026→14th Nov 2026

🌐 Online Instructor-Led

19th Nov 2026→21st Nov 2026

📍 Brisbane City, Australia

21st Nov 2026→23rd Nov 2026

December 2026

🌐 Online Instructor-Led

7th Dec 2026→9th Dec 2026

📍 Brisbane City, Australia

9th Dec 2026→11th Dec 2026

📍 Brisbane City, Australia

22nd Dec 2026→24th Dec 2026

🌐 Online Instructor-Led

24th Dec 2026→26th Dec 2026

Events for other courses in Brisbane City, Australia

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Windows 11 Support & Troubleshooting Training in Brisbane City